Scheduling Tracking Fields

tracking_fields values are not showing up in dashboard

I have a custom tracking_fields I added it to my account as seen in the screenshot below.

I see the value in the meeting data when I get my meeting by ID as seen below.

{
    "uuid": "n1OgjmFMQ9m4QJVyKUwPgA==",
    "id": 89915652230,
    "host_id": "L9rJFaAXTQCi88MTJJdJaA",
    "host_email": "freemanzoomdev@gmail.com",
    "topic": "test instant meeting",
    "type": 1,
    "status": "waiting",
    "timezone": "America/Chicago",
    "created_at": "2021-06-11T12:47:56Z",
    "password": "725270",
    "h323_password": "725270",
    "pstn_password": "725270",
    "encrypted_password": "ODJ6WWFKUlJZWjVza2c0R2IzVi96UT09",
    "settings": {
        "host_video": false,
        "participant_video": false,
        "cn_meeting": false,
        "in_meeting": false,
        "join_before_host": false,
        "jbh_time": 0,
        "mute_upon_entry": false,
        "watermark": false,
        "use_pmi": false,
        "approval_type": 2,
        "audio": "both",
        "auto_recording": "none",
        "enforce_login": false,
        "enforce_login_domains": "",
        "alternative_hosts": "",
        "close_registration": false,
        "show_share_button": false,
        "allow_multiple_devices": false,
        "registrants_confirmation_email": true,
        "waiting_room": false,
        "request_permission_to_unmute_participants": false,
        "global_dial_in_countries": [
            "US"
        ],
        "global_dial_in_numbers": [
            {
                "country_name": "US",
                "city": "New York",
                "number": "+1 6465588656",
                "type": "toll",
                "country": "US"
            },
            {
                "country_name": "US",
                "city": "Washington DC",
                "number": "+1 3017158592",
                "type": "toll",
                "country": "US"
            },
            {
                "country_name": "US",
                "city": "Chicago",
                "number": "+1 3126266799",
                "type": "toll",
                "country": "US"
            },
            {
                "country_name": "US",
                "city": "Houston",
                "number": "+1 3462487799",
                "type": "toll",
                "country": "US"
            },
            {
                "country_name": "US",
                "city": "San Jose",
                "number": "+1 6699009128",
                "type": "toll",
                "country": "US"
            },
            {
                "country_name": "US",
                "city": "Tacoma",
                "number": "+1 2532158782",
                "type": "toll",
                "country": "US"
            }
        ],
        "registrants_email_notification": true,
        "meeting_authentication": false,
        "encryption_type": "enhanced_encryption",
        "approved_or_denied_countries_or_regions": {
            "enable": false
        },
        "breakout_room": {
            "enable": false
        },
        "alternative_hosts_email_notification": true,
        "device_testing": false,
        "custom_keys": [
            {
                "key": "OEP-Event-Name",
                "value": "OEP"
            }
        ]
    },
    "tracking_fields": [
        {
            "field": "OEP-Event-Name",
            "value": "OEP",
            "visible": true
        }
    ]
}

I see the value when I look at live meeting as seen in the screenshot below.

However ever when I look at the same meeting in Past Meetings there is no value why?

This is the response from this endpoint https://api.zoom.us/v2/report/meetings/89915652230/ for that meeting

{
    "uuid": "n1OgjmFMQ9m4QJVyKUwPgA==",
    "id": 89915652230,
    "host_id": "L9rJFaAXTQCi88MTJJdJaA",
    "type": 1,
    "topic": "test instant meeting",
    "user_name": "SDK Test",
    "user_email": "freemanzoomdev@gmail.com",
    "start_time": "2021-06-11T12:53:18Z",
    "end_time": "2021-06-11T12:56:56Z",
    "duration": 4,
    "total_minutes": 7,
    "participants_count": 2,
    "tracking_fields": [
        {
            "field": "OEP-Event-Name",
            "value": ""
        }
    ],
    "dept": "",
    "custom_keys": [
        {
            "key": "OEP-Event-Name",
            "value": "OEP"
        }
    ]
}

As you can see the "tracking_fields" has a blank value.

Hi @freemanzoomdev,

Thanks for reaching out about this and for sharing these details.

As a first step, can I kindly ask if you’ve made any changes to the meeting or tracking fields in between creating the meeting and when the meeting past? Or are you simply hosting the meeting and noticing the values are gone for tracking_fields after the meeting has been hosted/passed?

Let me know when you have a chance—thanks,
Will