Screen share is not working when switched from WIFI to Mobile Data and vice versa

In android, screen share is not working as expected when switching between network wifi to mobile data and mobile data to wifi also mobile disconnect and connect mobile data again. Very much lag and also some times screen structs or the grey screen appears. The same issue appeared in the sample android SDK as well.

Which version?

Smartphone (please complete the following information):

  • Device: Samsung galaxy S7 and Redmi 4
  • OS: Android
  • Version 7 & 8

Hi @karthikeyan.ramaraj,

Thanks for the post. Is this happening with Zoom Android Client as well? Or just the Android SDK?


Hi @Carson Chen via Zoom Developer Forum

This issue is happening in Android SDK.

Thanks and Best Regards,

Hi @karthikeyan.ramaraj,

Thanks for the reply. We have tried to reproduce this issue with our demo app but no luck. It is normal that when switching between networks, the video/screen share session needs some time to resume.