Screen - sharing block, low resolution

Meeting SDK Windows
1

Description
Using ZOOM SDK screen to share the card, after the optimization, the card does not work, but the resolution is reduced from 1080 to 180. This same device, using ZOOM client, after the optimization, the resolution is reduced from 1080 to 720. Now why is the DEFINITION of SDK reduced to such a low level

Which version?
v4.6.21666.0427

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. Go to ‘…’
  2. Click on ‘…’
  3. Scroll down to ‘…’
  4. See error

Screenshots
If applicable, add screenshots to help explain your problem.

Smartphone (please complete the following information):

  • Device: [e.g. iPhone6]
  • OS: [e.g. iOS8.1]
  • Version [e.g. 22]

Additional context
Add any other context about the problem here.

2

Hi @jiedesheng,

Thanks for using Zoom SDK. What is the “card” you are referring to? Are you experiencing the same resolution if you are running the Zoom Windows Client on the same machine and same network?

Thanks!

3

Shared video frame rate is low，thanks!

4

Hi @jiedesheng,

Thanks for the reply. What is the “card” you are referring to? Could you provide the SDK log for us to further investigate?

Thanks!