Screen Sharing Not Working in Safari 18.0.1 on Mac - OPERATION_TIMEOUT Error Without SharedArrayBuffer

Video SDK Web
1

I’m experiencing issues with screen sharing in Safari 18.0.1 (20619.1.26.31.7) on Mac. When trying to share my screen, recipients cannot see it and receive an OPERATION_TIMEOUT error. This appears to be related to SharedArrayBuffer being disabled in our site settings, which we cannot enable due to security requirements. Same issue with the Offical demo site.

The specific details:

  • Browser: Safari 18.0.1 (20619.1.26.31.7)
  • OS: macOS
  • Issue: Screen sharing fails with OPERATION_TIMEOUT error
  • Root cause: SharedArrayBuffer is disabled
  • Constraint: Cannot enable SharedArrayBuffer due to security policy

Has anyone found a workaround for this situation that doesn’t require enabling SharedArrayBuffer? Any alternative solutions would be greatly appreciated.

1 Like
2

Hey @Betil

Thanks for your feedback.

Could you share some problematic session IDs with us for troubleshooting purposes?

Thanks
Vic

3

Hey Vic,
Thanks for your reply.
The sessionID is “z17zTBJyQeG/JHq1Z7tZUg==”. I have tested it on the latest Safari version and encountered the same issue. Additionally, I cannot see my own camera feed (it shows as gray), although the other party can see me. The official UIToolkit demo works fine on the latest Safari version, but the VideoSDK doesn’t.

4

Hey @Betil

z17zTBJyQeG/JHq1Z7tZUg==

We are currently analyzing the log and will keep you updated shortly.

Thanks
Vic

5

Hi Vic,

Any updates on this? The issue is still affecting my meetings.

Thanks!

6

Hey @Betil

I’m sorry for not updating you right away.

We are still working on reproducing this issue.

However, we have already released a WebRTC-based audio/video version (2.1.0), which can improve video issues. Could you upgrade and give it a try?

Thanks
Vic

7

Hi Vic,

We’ve updated the SDK, but the issues persist. Additionally, we’ve discovered several other related problems. I’ve documented all these issues in detail in this topic: “safari-permissions-and-media-sharing-issues-without-sharedarraybuffer-enabled/124043”

Please check there for a complete overview of the current situation.

8

I’m encountering the same issue and i have SharedArrayBuffer enabled. Also on version 2.1.0 (it was happening on the previous version too)

10

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