A meeting with two recordings (start/stop recording then start/stop recording again) only included the first recording in the webhook.
Normally if you start/stop a recording during a meeting and then start/stop the recording again during the same meeting, you receive both recordings’ information in the webhook and the webhook does not fire until after the meeting is concluded.
For a particular customer of our app we received a webhook for a recording.completed and only the first recording was included. Then later when we looked for any missed recordings that same meeting showed as having two recordings through the metrics API. Why was it not included in the webhook? Is this a bug? I have not seen this behavior before.
One recording from a meeting with two recordings was not included in the recording.completed webhook.
Which App Type (OAuth / Chatbot / JWT / Webhook)?
OAuth Marketplace App
How To Reproduce (If applicable)
Steps to reproduce the behavior:
- Make Panopto App on Marketplace
- Users user your app and make recordings
I can PM you the recording UUID if you want it to investigate further.