Self mini window video is not displaying when rotate the device to landscape while Zoom call is connecting

[venkat]

Hi Team,

When the user accepted the Zoom call and Zoom is displaying Preparing meeting and connecting while the call is in these states, if the user rotates the device to landscape mode then self video is not displaying

Refer to the below screenshot

Maybe this is the problem of Zoom call UI not refreshing properly after call connected fully or some race condition. Is there any API method available in Android Zoom SDK to programmatically refresh the mini window video

We are using Zoom default UI.

Device versions

Almost all devices with Android OS 11

Also, it’s worth checking in below 11 versions too.

Zoom SDK Version = 5.5.1.1319

Thanks.

[jon.zoom (Jon)]

Hi @venkat,

Sorry to hear you’re running into issues with the default UI. Are you implementing your own instance of MeetingActivity within your app? If so, can you please verify that you have set the below attribute on your MeetingActivity's element in your manifest?

android:configChanges="orientation|screenSize"

If the above does not apply to your use case, are you able to reproduce this issue in the sample app? If so, please provide a screen recording so that we may investigate further.

Thanks!

[venkat]

@jon.zoom thanks for the update.

We are not using our own instance of MeetingActivity in the app.

Thanks.

[jon.zoom (Jon)]

Hi @venkat,

In that case, can you please respond to the other questions in my previous post?

If the above does not apply to your use case, are you able to reproduce this issue in the sample app? If so, please provide a screen recording so that we may investigate further.

We will need this information to investigate further.

Thanks!