Session ID is Different between Chat Message Webhook and Session reports

API and Webhooks Chat
1

API Endpoint(s) and/or Zoom API Event(s)
Zoom API Event - Chat: chat_message.sent
Zoom Chat API Endpoint: GET /report/chat/sessions

Description
When a message is sent, the session_id inside a webhook is different from the one returned from the endpoint.

How To Reproduce
Steps to reproduce the behavior:

  1. Send a message (POST https://api.zoom.us/v2/chat/users/me/messages)
  2. Receive a webhook including the session_id “24tsvv9arweboran7dwcsa:jtqheatwrleh3r-pmxh1ka”
  3. Get chat sessions reports (GET https://api.zoom.us/v2/report/chat/sessions?from=2022-04-21&to=2022-10-21)
  4. The id inside the sessions is “9138d3f8725b5882fb1ff52650254b822bcf6df18fac2170764623b74ae67580”
2

Hi @k-root
Thanks for reaching out to the Zoom Developer Forum, I am happy to help here!
Allow me some time to do some testing on this and I will reach out to you with an update for this!
Best,
Elisa