When querying against the endpoint for Chat report sessions, https://api.zoom.us/v2/report/chat/sessions, there was not an id returned for a user’s conversation with their own user account. As users sometimes use the chat program as a notepad or to paste links, this would be useful to be able to collect.
This data was also not available in the web admin console. The chat did not appear there.
Thanks for your patience while I work on this issue further.
I was able to replicate this behavior on my end.
I will reach out to Engineering team to learn more about this behavior (to confirm if this is by design or if its unexpected)