Zoom Report Chat Sessions Endpoint does not include session for messages to your own user

When querying against the endpoint for Chat report sessions, https://api.zoom.us/v2/report/chat/sessions, there was not an id returned for a user’s conversation with their own user account. As users sometimes use the chat program as a notepad or to paste links, this would be useful to be able to collect.

This data was also not available in the web admin console. The chat did not appear there.

Hi @JonathanGolad

Thanks for bringing this up to our attention.
I will go ahead and test this on my end and I will come back to you with an update shortly.

hi @elisa.zoom , any update on this?

Hi @JonathanGolad
Thanks for your patience while I work on this issue further.
I was able to replicate this behavior on my end.
I will reach out to Engineering team to learn more about this behavior (to confirm if this is by design or if its unexpected)


I have created an internal ticket to find more information about this (ZOOM-372652 just for reference)
I will keep you updated on this @JonathanGolad :wink:

Hi @JonathanGolad

Hope you are doing great!
I heard back from our Engineering team about this issue and they confirmed that this is the expected behavior, since this API follows the Web design

Feel free to add a feature request so the team will consider it in our roadmap