Shared screen is not visible on browsers

Meeting SDK Web
1

Description
During screen share the participants that are connected via the browser are not seeing the shared screen.

Browser Console Error
No Error

Which Web Meeting SDK version?
we’re using 2.4.0 but we also confirmed the same bug is happening with 2.3.5.
on 2.0.1 the shared screen is visible.

Meeting SDK Code Snippets
Since there’s no error, there’s no code to share.

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. Sharing screen

Screenshots
you can see on that image that there’s no shared screen, but the selected speaker is actually sharing his screen through a native client.

Device (please complete the following information):

  • Device: [e.g. Macbook Pro 2019]
  • OS: [e.g. macOS 1122.4]
  • Browser: [e.g. Chrome]
  • Browser Version [e.g. Version 101.0.4951.64 (Official Build) (x86_64)]
2

i was just using my site and started taking class through zoom but as switched you cound not login ti the zoom message arrived. This is much hectic thing i ever faced.
The site was this: TM Whatsapp