Sharing Document, Photo, Whiteboard not visible on Andoird SDK to web sdk

I have started meeting with host in android SDK, but sharing options like Document, Image, Whiteboard is not visible to Web Sdk (join meeting from web sdk), it is showing blank screen white green border only, shared attachment with this issue.

Which version?
Android SDK -> 4.6.21666.0429.
Web SDK 1.7.7

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. Schedule meeting.
  2. Start meeting with Android SDK.
  3. Join meeting with web sdk.
  4. Share Document, Photo, Whiteboard with android sdk.
  5. Shared item not visible to web sdk, showing blank screen only.

Result -> shared item not visible to web SKD users.
Expected result -> shared item should visible to web SDK users.


Smartphone (please complete the following information):

  • Device: Oneplus 5, Android 9
  • Browser: Chrome -> Version 81.0.4044.92 (Official Build) (64-bit) (Ubuntu)

Additional context
Shared item is visible to Android SDK users properly, but not visible to web sdk users.

Thanks for reporting this @gitesh.purbiya22,

Our engineering team is taking a look and we will provide an update. (CS-1883)


Hey @gitesh.purbiya22,

After speaking with our engineers, since the Web SDK does not support the whiteboard feature, it will not work. We will support this feature sometime in the future.


Actually this issue was regarding to display whiteboard on web sdk, not for sharing whiteboard from web sdk.
But for now it is working fine for me after updating web sdk to 1.7.8,
Other issues, waiting room, lock meeting and audio issues, which i have reported on other posts, is also working after updating web sdk to 1.7.8.
Thanks for your quick response.

1 Like

Thanks for the follow up! :slight_smile:

Glad to hear you got it working with Web SDK 1.7.8.