Speaker video and name is cropped on Firefox and Safari

Description
The speaker video and name are cropped so the speaker cannot be identified even if fullscreen is used.

Browser Console Error
No errors

Which Web Meeting SDK version?
1.9.9

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. Join a webinar on Firefox or Safari

Screenshots


Comparing it to the Zoom Web App where is not cropped

Device (please complete the following information):

  • Device: Desktop
  • OS: Windows/ macOS
  • Browser: Firefox/Safari

Additional context

Hey @giancarlo1,

Thank you for reaching out to the Zoom Developer Forum. I was able to reproduce this issue and have since reached out to our engineering team to get their thoughts.

I’ll be sure to keep you posted. Thanks for reporting this! (ZOOM-317292)

Thanks,
Max

1 Like

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.