Meeting SDK Type and Version Error Present in 2.9.7 and in 2.14.0 Description This happens randomly and sporadically when joining a meeting and clicking retry 1 or more times resolves it. Sometimes you have to click retry 5 times, sometimes 2 times, it’s completely arbitrary. Many meetings start …

After a lot of testing and comparing the config for successful joins against unsuccessful joins, I discovered there was, in fact, an unreported issue with the signing token in our signature. I think this should trigger a specific error, or at least a signature error. This error and behaviour of this…

We still have no solution for this, can someone look into this?

There is still no error detail and the error callback function is not getting called with error details. Has anyone looked into this?

Hi @sales1 , Can you please record this testing process. When you are done, message me your developer email associated the Meeting SDK, client id, link to the recording and the meeting id for the join meeting testing you concluded. I will private message you now so we have a thread where you can se…

Developer shared videos. Asked developer to share signature generation code and if they’re able to reproduce this with the sample app.

[image] David: Error Present in 2.9.7 and in 2.14.0 Cannot reproduce, inquiry submitted (ZSEE-104154).

where do you create the signature - backend or client browser?

[image] David: Sometimes you have to click retry 5 times, sometimes 2 times, it’s completely arbitrary. Many meetings start fine, many meetings have this error. @sales1 , could you try setting the IAT time to a slightly earlier time, say 5 mins earlier? There is a possibility that there is so…

[image] Chun Siong: @sales1 , could you try setting the IAT time to a slightly earlier time, say 5 mins earlier? There is a possibility that there is some time difference / time drift between different systems @chunsiong.zoom I tried that as part of my testing attempting to duplicate/force th…

[image] Jürgen: where do you create the signature - backend or client browser? This is production; the signature is created on the server in ASP.Net / VB.Net. It would expose the secret in the code to create it client side.

to modify “iat” is important - if the clock on your server is not identical to the clock on the zoom server(s) here is the working example implementation (in JavaScript) zoom/meetingsdk-auth-endpoint-sample/blob/master/index.js require('dotenv').config() const express = require('ex…

Sporadic Joining Meeting Timeout - Fail to Join Meeting - No Error Detail - Error Callback not Called

Meeting SDK Web

j.schoenemeyer (Jürgen) September 5, 2023, 9:10pm 13

have a look

or here (-60 sec for more compatibility)

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Sporadic Joining Meeting Timeout - Fail to Join Meeting - No Error Detail - Error Callback not Called

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