Start Meeting Parameter Prompt For The Credentials

API and Webhooks
1

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Description
Zoom API integrated with the custom web application(Online Education application) and zoom call will be scheduled & Join from custom web application only. When the meeting is scheduled from the custom web application platform and if the Zoom user selected has a Member role it prompts for credentials. However, when the meeting is scheduled from a Zoom user who is an admin it does not prompt for credentials.

Please suggest the Start Meeting API/Parameter which allows Member role users to start meeting without prompt for the credentials.

Error
The full error message or issue you are running into.

Which App Type (OAuth / Chatbot / JWT / Webhook)?
OAuth

Which Endpoint/s?
Knowing the API endpoint/s can help us to identify your issue faster. Please link the ones you need help/have a question with.

How To Reproduce (If applicable)
Steps to reproduce the behavior:

  1. Request URL / Headers (without credentials) / Body
  2. See error

Screenshots (If applicable)
If applicable, add screenshots to help explain your problem.

Additional context
Add any other context about the problem here.

2

Hey @ajay.kakde,

Thank you for reaching out to the Zoom Developer Forum. First, I’ll note that the start_url should only be used by the host of the meeting. If you’re having participants use this URL, that’s likley why you’re seeing Zoom ask for credentials in order to assume the role of host.

Instead, for participants that aren’t the host, you should provide the join_url returned from the Create a Meeting API.

Let me know if that helps.

Thanks,
Max

3

We are not seeing any issue from Participant side. Application is not prompting to participant to login.

Application is prompting login credential to Host, which we are not looking.
Please advise.

Thanks

4

Hi @adpv,

Your meeting host will be prompted to login if they’re not currently logged into Zoom, or if they’re attempting to start the Meeting using a start_url that doesn’t have a user token appended to it. Can you confirm the user is using the start_url returned by the Create Meeting API response?

Thanks,
Will

5

Hi,

This has been resolved by enabling the integration feature.

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6

Glad you were able to resolve it! :slight_smile: