Starting/joining a zoom meeting from browser error

When opening a start_url of a meeting and join from browser it gives an error that This meeting link is invalid (3,001)
We have a main account that some other accounts are integrated with and some not. When opening the link that was made with API keys of the main account but from an account that is not integrated with the main account we get this error. However, if the linked was opened from an integrated account under the main account it works fine.

This meeting link is invalid (3,001)

Which App Type (OAuth / Chatbot / JWT / Webhook)?

How To Reproduce (If applicable)
Steps to reproduce the behavior:

  1. Create a licensed account with API keys
  2. Create a meeting from the API
  3. start the meeting from the link
  4. click cancel when the “open zoom app” pops up
  5. select join from browser
    it will prompt you to sign in
  6. sign in with an account that is not under the main account
    it will redirect to url:<meeting_id>/start#
    with a message: This meeting link is invalid (3,001)
    even though the meeting ID is correct

If instead I opened zoom app everything is fine and the meeting starts

Screenshots (If applicable)

Additional context
Add any other context about the problem here.

Hi @yasminemedhat97,

When you click on the start URL, are you logged in as user under the account the meeting belongs to? If you’re logged in as another user, you won’t be able to start a meeting under another account.


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