Description
One of our clients can’t join a zoom meeting on his device. Checking the logs, success or error callback for ZoomMtg.join is not called at all. But please note that the inMeetingServiceListener’s “onMeetingStatus” and “onUserIsInWaitingRoom” event was properly called.
Could you suggest a way to fix this issue? Below are some unusual console logs encountered.
Browser Console Error
user in waiting room
in getConfEndRes====> 5
meeting reconnecting
%c>>>>>>>>> resetWebclient >>>>>>>>>>>>>,admit color: #b3b300; font-weight: bold;
%c--close socket-- color: #8484ff; font-weight: bold;
%cdestroy SDK color: #b3b300; font-weight: bold;
%csocket closing... color: #8484ff; font-weight: bold;
%cdestroy SDK color: #b3b300; font-weight: bold;
meeting reconnecting
%cclose web socket connection... color: #b3b300; font-weight: bold;
meeting connected
Uncaught (in promise) TypeError: Cannot read properties of null (reading 'map')
Uncaught (in promise) TypeError: Cannot read properties of null (reading 'map')
%ccreatAVSocket color: #8484ff; font-weight: bold;
%c>>>>>>>> CREATE JSMEDIASKD INSTANCE <<<<<<<< color: #8484ff; font-weight: bold;
%cdestroy SDK color: #b3b300; font-weight: bold;
Laplace init codec worker failed. Fallback to no-worker mode.
codec worker init success
Uncaught (in promise) the AVSocketService instance is destroyed!
meeting connected
Which Web Meeting SDK version?
2.10.1,2.10.1_20230301_ES5_release - {date},1502
Device (please complete the following information):
- Device: Windows
- OS: Microsoft Windows 10 Pro
- Browser: Chrome
- Browser Version: 100.0.4896.127