Hi Zoom Developer Support Team,
We observed a localized but significant performance issue impacting multiple concurrent Zoom Video SDK sessions on May 7, 2026, started at 19:03 IST.
Participants across several independent sessions reported severe video blurring. Upon reviewing the Analytics Dashboard, we confirmed a sharp, synchronized spike in latency for multiple participants starting at exactly 19:03 IST.
Technical Details
-
SDK Version: 2.2.12
-
Impact: Multiple concurrent sessions.
-
Symptoms: Sudden high latency, video degradation (blurring)
-
Timeline: started at 19:03 IST (May 7).
Below are the Session IDs for the impacted session:
4YsVwcl9R2qXQbHYcqDiPg==
xaKIt1EASsONMCwffFnbXA==
6yyPHZ9sRXWUG/hKlX0PYQ==
vtbAJDkiQXSuDUxvkYpHLQ==
0ZHxlaKjTze8Q1fRfyyyFg==