The Meeting Number is wrong

Meeting SDK Web
1

Hello,

I’m facing same issue as explained in bellow topic

I tried all the solutions explain in this topic and also all other posts with same subject. But I’m keep seeing this issue
Also I’m able to lunch this meeting from desktop app with same meeting number.

Please let me know what can be the reason for this?

Thank You,
Kishan

1 Like
2

Hi,

I had a similar issue, and noticed that the meeting number wasn’t found if the dashes were included.

Also, is the meeting yours or someone else’s?

Thanks,
Alex

1 Like
3

Thanks for your suggestions @alexmayo! :slight_smile:

@kishan, can you please share your Web SDK signature for a test meeting to developersupport@zoom.us so I can help you debug the issue?

-Tommy

4

Hello,

Here is the signature

Please let me know if you need any other info.

Thank You,
Kishan

5

Hey @kishan,

It looks like you have a free account. If you upgrade to Pro, it should fix the issue. :slight_smile:

Thanks,
Tommy

6

Hello,

I tried even with pro account but still same error

Thank You,
Kishan

7

Hey @kishan,

It looks like you are not passing in/generating the signature correctly. When base64 decoding your signature, it should be in this format: api_key.meeting_number.timestamp.role.encrypted_api_secret

Screen Shot 2020-10-09 at 1.56.20 PM
Screen Shot 2020-10-09 at 1.56.20 PM808×652 49.3 KB

Please reference our signature docs so you can generate the signature correctly:

Thanks,
Tommy

8

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