The virtual background doesn't work on preview (@zoom/videosdk: 1.11.6)

Video SDK Web
1

@zoom/videosdk: 1.11.6 - the virtual background doesn’t work on preview
@zoom/videosdk: 1.11.0 - the virtual background works great on preview

Conditions:

enforceVirtualBackground: true 
SharedArrayBuffer is disabled 

await zmClient.init("en-US", `${window.location.origin}/lib`, {
   webEndpoint: window?.webEndpoint ?? "zoom.us",
   stayAwake: true,
   patchJsMedia: true,
   leaveOnPageUnload: true,
   enforceVirtualBackground: true,
})

const handlerStartVB = useCallback(async (imageUrl) => {
   if (!localVideo || !isStartedVideo) return false;

   await localVideo.stop();
   await localVideo.start(videoCanvasRef.current, { imageUrl });

   return true;
}, [localVideo, isStartedVideo]);

const handlerUpdateVB = useCallback(async (imageUrl) => {
   if (!localVideo || !isStartedVideo) return false;

    await localVideo.updateVirtualBackground(imageUrl);
   return true;
}, [localVideo, isStartedVideo]);

The support team’s help is needed here

2

Hey @sergey77

Thanks for your feedback.

We have found the issue and will fix it in the next version.

Thanks
Vic

1 Like
3

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.