Timeline file is not available via Get Meeting Recordings endpoint

API and Webhooks
1

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Description
Timeline file is not available via Get Meeting Recordings endpoint

Error
I am expecting the timeline file to be listed and accessible via the API however it is not. The ‘Add a timestamp to the recording’ checkbox is checked both on account level and user level.

Which App Type (OAuth / Chatbot / JWT / Webhook)?
OAuth

Which Endpoint/s?

/meetings/{meetingId}/recordings

Additional context
I am using a Pro account

2

Hi @sagiv,

Thanks for reaching out about this, and happy to help.

In order for us to take a closer look, can you please share your account ID and the request with us at developersupport@zoom.us? This will help our team to help debug.

Thanks,
Will

3

Hi Will,

Thanks for your reply.

The account ID is

The request is: GET https://api.zoom.us/v2/meetings//recordings

The response is in the attached file.

Best,
Sagiv

(Attachment RecordingsResponse.rtf is missing)

4

Thanks, @sagiv —I can see we’ve been in touch over email and I will follow up with you there!

Best,
Will

5

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