In regard to your first point:
After patch at Nov 26, it’s getting better. However, there’s still slight difference between total_records and current live meeting. Example, total_records 127, but actual live 125.
request URL : https://api.zoom.us/v2/metrics/meetings?type=live&page_size=300
I want to note that there is a slight delay when making requests in the API versus when the change happens live. When are you querying the endpoint? Are you making the request to the endpoint while meetings are ongoing? Additionally, are you able to provide more information on the request that you’re making?
I also wanted to confirm with you that the 127 total_records is the value that you get when making the request to the API.
In regard to your second point:
Additionally, I search user in Zoom dashboard and API Query didn’t match.
request URL : https://email@example.com
Search result in Zoom Dashboard vs API Query
Have you confirmed that the token you are using matches the account associated with the dashboard screenshot that you provided? It’s possible that the token used when making the request doesn’t match up with the correct account.
Let me know if you have any questions.