Trying to get zoom api key

API and Webhooks
1

When I fill out the information in the apps marketplace under JWT to get an api key every single time I put in an email address it says ‘wrong format’ and will not let me continue. I have tried multiple email addresses and it will not accept any of them.
How do I fix this error so I can continue?

2

Hey @peaksfinancialgroup,

Thank you for reaching out to the Zoom Developer Forum. I haven’t seen this issue before. Are you able to share an example email that failed for you? I’ll see if it fails for me too.

If not, we can work to debug this live.

Thanks,
Max

3

I tried my business email: [REDACTED] and I also tried my personal email: [REDACTED]

Neither of these emails worked for me.

Thanks,

Tandi

4

Hey @peaksfinancialgroup,

I wasn’t able to reproduce that same issue, unfortunately. I would make sure that there aren’t any special characters or spaces that are in the email.

You should see that the email is now set.

I hope that helps!

Thanks,
Max

5

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