Unable to activate my approved app

App Marketplace App Submission
1

I got an email today stating that the app is approved. I went to the Zoom Marketplace to activate it. The ‘Created Apps’ screen shows an ‘Active’ button, which on hover says ‘Activate to external user’. However, clicking the button does nothing. When I inspect the network call, I see this:

{ “code”: 1500, “status”: 400, “error”: “Bad Request”, “message”: “application_company_empty”, “timestamp”: 1774072850686, “trackingId”: “MP_b5aa81d10211b0b4ac86d63a1903273c” }

Please help me publish my app.

2

Hello,

Please share the name of the app so we can help with this.

Regards, Kwaku

3

@kwaku.nyante

App name is : Spin & Pop

4

@kwaku.nyante

App name is : Spin & Pop.

Kindly do the needful.

5

Can you please look into this issue?

6

Hello,

So I replicated the login, and I see the activation button, but I cannot click on it because it’s now allowed when we replicate the login. So when you click on the Activate button, I’m working with the Engineering department to fix the issue; it could take time, but I will keep you updated