aastik
(Bharat)
December 27, 2023, 10:06am
1
We are using Meetings SDK v2.9.7. Every time we try to connect to a meeting using the generated signature, we receive an error stating ‘Signature is Invalid’.
The generated signature and other details for a scheduled meeting are as follows:
Signature: eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJhcHBLZXkiOiJoUTZQNzBwaFRYbXMyZ0RIdFlqN3pBIiwic2RrS2V5IjoiaFE2UDcwcGhUWG1zMmdESHRZajd6QSIsIm1uIjo5MTQ1NDIzOTA1Miwicm9sZSI6MSwiaWF0IjoxNzAzNTcxODg1LCJleHAiOjE3MDM2NDI5MTUsInRva2VuRXhwIjoxNzAzNjQyOTE1fQ.xT4wYR9UdEHbCjK9Os_Qv9njjsm28Fa96QOD3lRMUHo
Decoded Signature header:
{
“alg”: “HS256”,
“typ”: “JWT”
}
Decoded Signature Payload:
{
“appKey”: “hQ6P70phTXms2gDHtYj7zA”,
“sdkKey”: “hQ6P70phTXms2gDHtYj7zA”,
“mn”: 91454239052,
“role”: 1,
“iat”: 1703571885,
“exp”: 1703642915,
“tokenExp”: 1703642915
}
Please let me know if anything else is required from our end
chunsiong.zoom
(Chun Siong (tag me for response))
December 28, 2023, 1:59am
2
@aastik ,
I’ll PM you for another new JWT token
chunsiong.zoom
(Chun Siong (tag me for response))
December 29, 2023, 1:37am
3
I’m raising a ticket for this @aastik
ZSEE-115382
aastik
(Bharat)
January 2, 2024, 11:11am
4
Hi @chunsiong.zoom
Can you please guide me where I can view the status or reply to any queries for the ticket that you have raised?
Thank You
Best Regards
chunsiong.zoom
(Chun Siong (tag me for response))
January 3, 2024, 1:40am
5
@aastik this is the correct channel to get updates. We are working on the ticket now.
@chunsiong.zoom
Do you have an update? I seem to be having the same issue. I’m using the Client ID and Client Secret from my Server-To-Server application to generate the JWT Token, but I’m always getting errorCode: 3712, reason:“Signature is invalid.”.
I’m using the Meetings SDK Web v2.18.2 via CDN.
chunsiong.zoom
(Chun Siong (tag me for response))
January 10, 2024, 3:14am
8
@aastik we have rolled out a fix for your account, could you check if this is working for you?
chunsiong.zoom
(Chun Siong (tag me for response))
January 10, 2024, 3:15am
9
@ingo.pastl please create a new thread and tag me. Each of this issue might have a different underlying issue
system
(system)
Closed
February 9, 2024, 1:16pm
10
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