Hello Forum!
I have been trying to trigger events associated with in-meeting chat messages.
I have a Server-to-Server OAuth App already configured, with the right events selected, Endpoint validated and remaining configs I have access to. I have currently 2 endpoints subscribed to the same events, one is a dummy one related to webhook.site to basically test any events that I am triggering and the other is my actual endpoint for my actual third party platform.
I am getting events triggered for meeting.started and meeting.ended, but nothing for the messages I send via chat in a live meeting - this normally is associated with “meeting.chat_message.sent“ and similar.
After searching the forum I found 2 posts that clearly point to potential solutions and approaches (Can’t include links on my post, so pasting the titles):
- ‘Get events for chat message received for in-meeting chat’ - with id 93172
'meeting.chat_message_sent'webhook not fired - with id 74798
Basically it was identified from the comments and feedback from zoom staff that DLP (Data Loss Prevention) needs to be activated specifically for my account and the events need to be activated on the backend - at least that was my interpretation.
I have been chasing support about this for a few days and got them to finally activate DLP on my account specifically, but I still don’t get any events for the messages as described above.
I suspect that DLP might need to be activated specifically for my S2S OAuth App and the events related with the messaging also needs to be activated by them on the backend somehow, but support didn’t help any further and point me to raising this topic, which for me seems a bit redundant, considering there was other people raising these same problems and the solution should be documented somehow for all of them and will be most probably the same for my problem too.
Happy to provide more details if needed, but this has been blocking me for a few days from proceeding with further implementation and testing.
Thank you in advance!
Errors?
There are no errors whatsoever, I simply don’t get any events on any of my endpoints, even though they are subscribed and the scopes included on my app.