I have integrated zoom web SDK in my react web app. The issue I am facing is that the participant’s voice is not audible to the host and other participants when the user joins from the web portal.
Client Web SDK version I am using: @zoomus/websdk : 1.9.0
Thank you for your post.
According to your information it seems that you are including Safari.
Since we do not yet support audio for Safari on “Meetings”, please be aware of your browser type.
Also can you compare the results between our sample whether it can be reproducible?
Can you provide the meeting ids along with time and date when it happened?
Can you provide the browser type including versions?
Is it reproducible every-time?
Since you stated that the issue can be reproduced everytime, can you simply try our sample (downloadable from Marketplace) on to your environment to compare whether you will have the same issue?
After verifying above and still not able to figure, then please attached your code where you implemented our WebSDK client and send it over by an email to developersupport@zoom.us so we can take a closer look.