Unable to join webinar using web sdk 1.9.1

Meeting SDK Web
1

Unable to join a zoom webinar (without registration) using zoom web sdk 1.9.1

Error message: {method: “join”, status: false, result: “The current sdk version doesn’t support webinar, please upgrade to the latest version.”, errorMessage: “Fail to join the meeting.”, errorCode: 1} (meeting.js, line 84)

Web Client SDK version - 1.9.1

Steps to reproduce the behavior:

  1. Using a webinar zoom link, try to join the meeting (Sample Zoom sdk app was used).
  2. The above mentioned error is shown in the console

Screenshot 2021-04-01 at 12.04.20 AM
Screenshot 2021-04-01 at 12.04.20 AM2880×202 77.3 KB

Basically the combinations that work are

Screenshot 2021-04-01 at 12.47.38 AM
Screenshot 2021-04-01 at 12.47.38 AM1480×366 396 KB

Is this the expected behaviour ?

2

Hey @priyavarshini.muruga ,

Currently the Client Web SDK does not support Webinars that have registration set to manually approve.

However, the Client Web SDK does support Webinars that have registration to auto approve:

Thanks,
Tommy

3

Thanks Tommy.

By authentication I meant ‘sign in to zoom’ option and not the manual or auto approval flow. Can you please confirm the correctness of the attached table ?

Do you have any plans or ETA for adding the unsupported combinations in the future releases ?

4

Hey @priyavarshini.muruga ,

Gotcha, currently joining Authenticated Webinars is not supported with the Web Client SDK, but you can join Authenticated Meetings:

Thanks,
Tommy

5

Hello @tommy

Just to be sure: this is only true for webinars but not for meetings?

Thanks
David

6

Hey @Videda,

That’s correct, currently registration required meetings are not supported by the Web SDK.

Thanks,
Max

7

Thanks for the clarification @MaxM

8

I’m glad to hear that helped! I’ll go ahead and close this topic now but feel free to open a new topic if you encounter any further issues or questions.

Max