Unable to join preregistered email to meeting using web client sdk 1.9.1

I have created a meeting with registration enabled and auto approval of registrants and also added two registrants using Zoom API. When I try to join a meeting as guest using web client sdk (1.9.1) I get following error

{ "method": "join", "status": false, "result": "The current sdk version doesn't support register meeting/webinar, please upgrade to the latest version.", "errorMessage": "Fail to join the meeting.", "errorCode": 1 }

Which Web Client SDK version?

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. Create a meeting with registration and auto approve and add registrants to the meeting.
  2. run sample-web-app
  3. Input all needed values as follow
  4. Press Join

If applicable, add screenshots to help explain your problem.

Device (please complete the following information):

  • Device: Desktop
  • OS: Windows 10
  • Browser: Firefox
  • Browser Version 87.0 (64-bit)

Hi @appointment,

Thank you for using the Developer Forum. That behavior is expected, currently the Web SDK only supports Webinar Registration. Please see this developer forum post for more details:

Also, I’ve linked our Join a Webinar documentation for your reference below:

If anything is unclear, please let me know.


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Right now I’ve change the way I create the meeting so to make things work. But I’ll read and change the implementation based documentation.

Again thanks

Hi @appointment,

You’re welcome! It was a pleasure supporting you. Feel free to reach out if you have any other questions or concerns.


1 Like

Have you considered allowing the Create a meeting with registration for Web SDK in future releases?

Hi, @narciso.parra,

Thank you for using Zoom and for writing us. Currently create a meeting with registration is not supported however it will be in a future release. It is important to note the the Web SDK has support for joining a registered webinar. More in-depth details are provided in this Developer forum post here.

To stay up-to-date with any new or upcoming features, check out the change log and upcoming changes pages.


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