Unable to join zoom meeting in browser with web sdk, when the Personal Meeting ID (PMI) setting is enabled

Description
Unable to join zoom meeting in browser with web sdk, when the Personal Meeting ID (PMI) setting is enabled, if I disabled.
Issue happens when a new meeting is created with the option “Use Personal Meeting ID (PMI) when scheduling a meeting” option in the zoom account, works fine again if disable PMI

Browser Console Error
No error

Which Web Meeting SDK version?
Knowing the version can help us to identify your issue faster. [e.g. 1.9.9]
zoom-web-sdk/zoom-meeting-2.14.0.min.js
Meeting SDK Code Snippets
Code snippet to join meeting:

ZoomMtg.init(
							{
								leaveUrl: meetConfig.leaveUrl,
								isSupportAV: true,
								success: function () {
									ZoomMtg.join(
										{
											sdkKey: sdkKey,
											signature: signature,
											meetingNumber: 2092593388,
											passWord: meetConfig.passWord,
											userName: meetConfig.userName,
											success: function (res) {
												console.log( res );
												console.log( 'join meeting success' );
											},
											error: function (res) {
												console.log( res );
											}
										}
									);
								},
								error: function (res) {
									console.log( res );
								}
							}
						);

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. Enable “Use Personal Meeting ID (PMI) when scheduling a meeting” option in the zoom account
  2. Create new meeting from the web sdk
  3. Try to join from browser
  4. See error

Screenshots
If applicable, add screenshots to help explain your problem.

Troubleshooting Routes
The troubleshooting attempt types you’ve already exhausted, including testing with the appropriate sample app (found on Zoom · GitHub).

Device (please complete the following information):
Issue exists on all device

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.