Unable to move my App to beta testing, form error

App Marketplace App Submission
1

Zoom Apps Configuration
I’ve registered an application, tested it locally and am now ready to proceed through the registration process to beta. My app simply uses oauth to authenticate and then your API to create meetings when they’re scheduled.

This is a Ruby on Rails application using plain HTTP calls. I’m using Safari to manage my listing on your app marketplace website.

Description
I’m at App Marketplace and trying to upload my App Icon on the App Listing page, but I’m trying to upload a 7KB transparent PNG and every time I try to click on Save on the image dialog I get “Upload failed, please try again later”.

Error?
As above “Upload failed, please try again later”.

How To Reproduce
Login as me (contact me via DM or email), try to move my one app to production and upload the PNG I can send you.

2

Hello,

Can you try a JPEG instead? It should work. I also tried a PNG file, and it worked too. I’m not sure if there might be an issue with the one you’re uploading. Can you share an error? In this situation, logging in as you would not be allowed, we can log in to see things, but if we log in as you and it works, we will never resolve the issue. I’ll send a DM to continue the conversation.

Regards, Kwaku