In Zoom app marketplace app information App Gallery i have upload design image but shows error not uploading for app submission

App Marketplace App Submission
1

Hi Zoom Developer Support Team,

In zoom app marketplace, when we are trying to create a production setup for zoom, its not allowing to add an image. Plz check the ss attached.

error shows → code: 1203, message: “Mime type is not match: expect{image/jpeg}, but got {image/png}”}
please let me know if there is any recommended method to ensure the file is recognized as a valid JPEG.

2

hi @Grade_7 ,

it needs to be a jpg and I tihnk there may be a size check too, so bear that in mind.
There are many flavours of jpg but the error suggests you tried a PNG

all the best

John

3

Hi John,

Thanks for your response. However, even the jpg format is still giving the same error. We have tried various sizes including the ones prescribed by Zoom.

4

hi @Terapage ,
I have a confession and a secret.
I have been avoiding using this function.

I use the drawwebview and then have an html based canvas to work with.
In that I use png, html, css - even SVG.
I will look closer at the image function to give you a more detailed answer.

John