Unable to start annotator

Meeting SDK Windows
1

When I use below code to start annotation during zoom meeting, annotation is not started.
StartAnnotation function returns value 24. What do you mean by 24. There is no description for SDKError value 24 in Zoom documentation.

IAnnotationControllerDotNetWrap mAnnotationController = ZOOM_SDK_DOTNET_WRAP.CZoomSDKeDotNetWrap.Instance.GetMeetingServiceWrap().GetAnnotationController();
SDKError sDKErrorStAn = mAnnotationController.StartAnnotation(SDKViewType.SDK_SECOND_VIEW);

Which Windows Meeting SDK version?
5.9

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. Join meeting using windows sdk function from downloaded c# windows desktop code.
  2. Write the above code.
  • OS: Windows 10

PLease guide to write the code to start annotation .

2

Any solution for this issue?

3

Hi @arvind.sonar,

Based on the values in the SDKError enum, this value maps to SDKERR_MEETING_ANNOTATION_IS_OFF. This means that annotations are not currently enabled. To enable annotation, you can follow the steps listed in this article. :slightly_smiling_face:

Thanks!

4

image
image1366×768 121 KB

please find the screenshot attached fY which shows that Annotation is enabled. Yet StartAnnotation function returns 24 as value of SDKError.
please guide.

5

Hi @arvind.sonar,

Can you please confirm what you are seeing returned from isAnnoataionDisable? If this value is true, that means that you cannot annotate in the current meeting.

Thanks!

6

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.