Unable to upload image for preview content

Hi there! I got the same 403 error today
AccessDeniedAccess DeniedAA30449561C539B5PWc5QDdcwlXWC+8IeaqnRDTN75tkauasx9S/CvBm7StbP446pj3FVcp13qFnDelrGur0gaH/pEo=

My test app name is LIGC
The sizes of the images are correct and the names are all lower-cased. Could someone please take a look? Thanks!

Hey @guanlunzhao ,

Can you share the image here so I can check to see if it works? :slight_smile:

Thanks,
Tommy

Thanks Tommy! Here’s my image:

ligc

Hey @guanlunzhao ,

I was not able to reproduce this issue:

Can you try again, or try building a new app and see if uploading the photo works?

Thanks,
Tommy

Unfortunately I’m still getting the same error. :sweat_smile:

Does it not allow us to upload images on ?

Hey @guanlunzhao ,

Oh you are using our dev env! That is correct, you will only need to upload the images to the production env, marketplace.zoom.us :slight_smile:

Thanks,
Tommy