Uncaught ReferenceError: localJsonpCallback is not defined using zoom web sdk

Meeting SDK Web
1

@tommy
@ojus.zoom

I am using 1.7.8 version zoom web sdk.

I am using pro account.
At first, the join of ZoomMtg gives error but after retry joins.
This happens everytime and it is frustating for client. There is no internet issue.

Please find the screenshot for the same.

Screen Shot 2020-06-08 at 5.01.26 PM
Screen Shot 2020-06-08 at 5.01.26 PM3352×510 154 KB

2

Hey @rahul4,

Make sure you allow time for the Web SDK files to load before joining a meeting.

ZoomMtg.preLoadWasm();
ZoomMtg.prepareJssdk();

You can check the network tab to see if you are joining the meeting before the Web Assembly files have loaded.

Thanks,
Tommy

3

@tommy

I used a set timeout of 10 sec for calling ZoomMtg.init, still the issue exists. The clients have a high network speed of 30mb/sec. Still, they are facing the above issue.

Please help.

4

Hey @rahul4,

Please send me a github repo link with steps to reproduce the issue so I can test and debug locally.

Thanks,
Tommy