Description Connection via Android Zoom with a generated JWT fails with 2003 errors. I understand something in jwt data and connection to session might not be matching, or invalid, but plain 2003 does not help understand what exactly. Which Android Video SDK version? zoom-video-sdk-android-1.2.3 …

Who wants some stackoverflow points, also happy to be answered here: Troubles creating a Zoom Meeting SDK session on android with generated JWT token, always leads to 2003 error - Stack Overflow

Hi @florian , thanks for using our SDK. I’m not seeing anything immediately wrong with how you’re trying to join the session. Can you also provide a snippet showing how you are initializing the SDK so we can confirm there’s nothing going on there? Thanks!

Thank you for your response, I gather the most important parts: fun globalInit(context: Context) { val params = ZoomVideoSDKInitParams().apply { domain = "https://zoom.us" // Required logFilePrefix = "BOX" // Optional for debugging enableLog = true // Op…

Hi @florian , Thanks for the additional information. I’m seeing one discrepancy, which is the format of the timestamps. It looks like in the first post you are providing them as seconds, but in the latest reply they’re milliseconds. Just to be clear, these timestamps should be in seconds. Assuming …

thank you, where should I send the logs to ? Here I cannot upload “txt” files, please send me an email in a private message, I cannot message you here or via linkedIn… I tried using seconds instead of milliseconds, but just 2003. Is there a way to get more fine granulated error codes ?

Hi @florian , You can either upload the logs to a file sharing service or submit them through a ticket on our developer support site . If you choose the latter option, please let me know the ticket number so that I can locate the logs. Thanks!

Thank your for that patient explanation! We created a Support issue: https://support.zoom.us/hc/en-us/requests/14263801 #14263801 That was the safes way, did not want to put that on a sharing service and forget about it :wink: Thank you, I hope there are some insights! On the flutter app it wor…

Hi @florian , Thanks for providing that. Confirming that we have received your logs and are investigating this error. I’ll keep you updated once we have any additional information. Is there a way to get more debug logs locally? Unfortunately the error code produced by the SDK is about as in-dept…

Hi @florian , Actually upon taking another look at your implementation, I wanted to confirm something. It looks like you’re splitting the JWT and only providing the last segment of it as the token param. This means that you are not sending the whole JWT, only the signature of it. So in the example v…

No, my JWT should be alright: { “app_key”: “app_key”, “version”: 1, “role_type”: 1, “iat”: 1652156419, “exp”: 1652178019, “tpc”: “1652156419” } [image] JWT.IO JSON Web Tokens are an open, industry standard RFC 7519 method for representing claims securely between two parties. …

Unclear 2003 error

Video SDK Android

donte.zoom (Donte) February 23, 2023, 3:49pm 18

Topic		Replies	Views
Session error: 2003 when trying to connect using the video SDK sample app Android	11	1593	May 6, 2021
Error 2003 when trying to join session Android	11	2506	June 24, 2021
Initialize Android Zoom SDK failed with errorCode: 3, internalErrorCode: 124 when using JWT Token Android	15	1320	March 1, 2021
Got Further with the demo app macOS	6	2008	July 23, 2021
onZoomSDKInitializeResult, errorCode=5, internalErrorCode=124 zoom-sdk-android-6.1.1.22760 Android	17	177	July 31, 2024

Unclear 2003 error

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