Unsupported Feature error when screen recording to cloud

Meeting SDK macOS
1

Description

When I call ZoomSDK.shared()?.getMeetingService()?.getRecordController() .canStartRecording(false) I get a ZoomSDKError_Success, but when I call ZoomSDK.shared()?.getMeetingService()?.getRecordController() .canStartRecording(true) I get ZoomSDKError_UnSupportedFeature.

What would cause a ZoomSDKError_UnSupportedFeature error for cloud recording?

Which macOS Meeting SDK version?
5.11.1.8413

To Reproduce(If applicable)
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Screenshots
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Device (please complete the following information):

  • Device: [e.g. Apple MacBook Pro (13-inch, M1)]
  • OS: [e.g. macOS Big Sur 11.2.1 ]

Additional context
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2

@BrobaFett here’s what canStartRecording(boolean isCloud) does

canStartRecording(false) checks if local recording is enabled
canStartRecording(true) checks if cloud recording is enabled

for your case, your zoom account might not have cloud recording enabled

https://marketplacefront.zoom.us/sdk/meeting/macos/interface_zoom_s_d_k_meeting_record_controller.html#afa806418596ba420d46a985528536fc1

3

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