Unsupported transcription language

Video SDK Web
1

@zoom1234/videosdk: ^1.7.10

Ubuntu Version 20.04
Chrome Version 114.0.5735.90 (Official Build) (64-bit)

Portuguese and others subtitles using VIDEO SDK.

programming while looking at this guide

startLiveTranscription
setSpeakingLanguage

reason: "Unsupported transcription language"
type: "INVALID_PARAMETERS"

lttClient.getLiveTranscriptionStatus()

isLiveTranscriptionEnabled: true
isLiveTranslationEnabled: false
isManualCaptionerEnabled: false
transcriptionLanguage: "en"
translationLanguage: undefined

Example of typescript code function:

  const onLiveTranscriptionClick = useCallback(async () => {
    if (!isStartedLiveTranscription) {
      await liveTranscriptionClient?.startLiveTranscription();

      const liveTranscriptionTranslation =
        zmClient.getLiveTranscriptionClient();

      await liveTranscriptionTranslation
        .setSpeakingLanguage(LiveTranscriptionLanguage.Portuguese)
        .catch(console.error);

      const liveStatus =
        liveTranscriptionTranslation.getLiveTranscriptionStatus();

      console.log({ liveStatus });

      setIsStartedLiveTranscription(true);
    }
  }, [isStartedLiveTranscription, liveTranscriptionClient]);

Why is I can’t set Portuguese as language transcription? only English can be settled.

1 Like
2

Hey @jefferson.ribeiro

Thanks for your feedback.

The transcriptionLanguage property in the returned value of lttClient.getLiveTranscriptionStatus() indicates the supported language.

Can you contact our sales for more information?

Thanks
Vic

3

@vic.yang thanks for your reply.

so will i probably need to buy more language transcription stands?

4

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