Updating user status from Away to Busy makes user Available

API and Webhooks
1

API Endpoint(s) and/or Zoom API Event(s)
PUT /users/{userId}/presence_status

Description
Updating user status from Away to Busy makes user Available. No errors received

How To Reproduce

  1. Set user presence to Busy via API which returns 204, presence updates in Zoom Workplace to Busy, user.presence_status_updated webhook received with "presence_status":"Busy" :white_check_mark:
  2. Set user presence to Away via API which returns 204, presence updates in Zoom Workplace to Away then immediately switches to Available, only one user.presence_status_updated webhook received with "presence_status":"Available" :cross_mark:
2

Hi @JordanL
I will close this thread since there is a duplicate one here:

I will follow up in the other one!

3

This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.