Hello,
I’m encountering an issue while attempting to upload old Zoom recordings to my S3 cloud storage. Here’s the workflow I’m following:
-
I use the Get Meeting Recordings API with the parameter
include_fields=download_access_tokento retrieve all recording files. -
I then use the
download_urlwith the access token in the format:
download_url?access_token=download_access_token.
This process works fine for recordings created in the last 24 hours, but if the recording date is older than two days, the download_url call returns a 500 Internal Server Error on my server. However, the same call works perfectly when tested on my local machine.