User Authentication Requirements

Hi Zoom Community,

I have an app that allows conference room TVs to join Zoom meetings via invitation links using the Meeting SDK. Previously, no authentication was needed – just one click to join.
The conference room has a android app that receives invitations and the meeting starts on the TV.
Multiple users can use the same device.

With the February 23, 2026 anonymous participant I’m struggling to find a solution that works for room systems.

My Current Implementation:

I implemented OAuth authentication + ZAK tokens. Users authenticate before joining, then I use the ZAK token to join the meeting as that user. This works but breaks the single-click experience.

My Questions:

1. Currently, I can only join meetings when authenticated with user from my account. Authentication fails (shows a message: “Application not found - It may have been deleted or you don’t have permission to view it right now.” ) with personal Zoom accounts (free tier).
Is this because app isn’t published yet? Or some other kind of limitation?

2. Once published, will any Zoom user be able to authenticate and join meetings hosted by any account?

3. Can I keep the app unlisted (private) and still have OAuth work for users outside my organization?

4. Is there a better authentication method for this scenario that doesn’t require user interaction each time? For example:

  • Server-to-Server OAuth with one service account for all rooms?
  • Some form of device-based authentication?

5. What’s Zoom’s recommended approach for Meeting SDK in shared devices where there’s no individual user present?

Any guidance on the best authentication approach for room systems would be greatly appreciated!