User not getting reply from Squareup Chatbot

Description
I am Zoom Support and i have a user who is attempting to integrate Squareup from the Marketplace.

The user gets the application installed and when typing the "connect’ command to start the verification process, he gets no reply from the chatbot. Chatbots from other applications work fine.

We’ve tried uninstalling/reinstalling, but none of this corrects the issue.

Which App?
https://marketplace.zoom.us/apps/6UEaNcUNS0Cz2_CqX5STLA

How To Reproduce (If applicable)
Steps to reproduce the behavior:

  1. Install App
  2. Click this button
  3. See error

Screenshots (If applicable)
If applicable, add screenshots to help explain your problem.

Additional context
Add any other context about the problem here.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.