Meeting SDK Type and Version
Web Meeting SDK 2.11.5
API Endpoint(s) and/or Zoom API Event(s)
https://developers.zoom.us/docs/meeting-sdk/web/client-view/meetings/#join-meeting
Specifically the https://rwcdv.dv.zoom.us/wc/ping/... requests are being cancelled. Note that this failure is not unique to rwcdv.dv.zoom.us.
Description
Once the ZoomMtg.init call is successful, we attempt to call ZoomMtg.join. However, the ping api calls triggered by the ZoomMtg.join seem to be getting cancelled. Neither the success nor the error callbacks that we provided are executed. This leads to the users being stuck on the “Joining Meeting…” screen.
During some attempts, the user is able to join the meeting. However, they are failing majority of the time.
Our code:
window.ZoomMtg.init({
leaveUrl: window.location.href + '&close=1',
isSupportAV: true,
disableInvite: true,
disablePreview: true,
meetingInfo: [],
success: res => {
const joinMeeting = () => {
window.ZoomMtg.join({
meetingNumber,
userName: username,
sdkKey: zoomsdkKey,
userEmail: email,
passWord: pwd,
signature,
success: res => {
console.log('join meeting successfully');
},
error: err => {
console.log(err);
},
});
};
joinMeeting();
},
error: err => {
console.log(err);
},
});
Error?
We are not receiving any error messages from the cancelled apis, they simply do not resolve.
Request headers
Sec-Ch-Ua: “Google Chrome”;v=“113”, “Chromium”;v=“113”, “Not-A.Brand”;v=“24”
Sec-Ch-Ua-Mobile: ?0
Sec-Ch-Ua-Platform: “macOS”
Sec-Fetch-Dest: empty
Sec-Fetch-Mode: cors
Sec-Fetch-Site: cross-site
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.0.0 Safari/537.36