My production system has crashing because there is a new message saying “joining fail” when users trying to connect to the meeting through Zoom WebSDK.
Which version?
Knowing the version can help us to identify your issue faster.
v1.7.7
To Reproduce(If applicable)
Steps to reproduce the behavior:
Go to join to zoom meeting through Zoom WebSDK v1.7.7
Screenshots
If applicable, add screenshots to help explain your problem.
I see for that meeting there were over 1,000 participants. Since that accounts meeting capacity is 1,000 you most likely reached the limit and that is why the error was thrown.
Perhaps the meeting number is wrong, because I see that meeting was started on 2020-07-06 10:58:18(GMT) and had 541 attendees and a duration of 208 minutes.
Please base64 decode your Web SDK signature, the meetingID will be the 2nd param, make sure it is the correct meeting ID.