Video gets Frozen

In the web SDK, when 2 users are there in the session, one active video and oneself video will be shown to each user. If one user refreshes the page or closes the window, the video gets frozen for other users for quite some time. Is there any way we can resolve this?

Hey @karthikeyan.ramaraj,

If a Web SDK user reloads the web page, it is essentially the same as them getting disconnected.

Their video will remain frozen for a few minutes until Zoom detects they have been disconnected and will remove the disconnected stream.