Video SDK: This account does not exist or does not belong to you

I have created Video SDK account by using this link.

The code which I use for signature generation:

                <script src=""></script>

function generateVideoToken(sdkKey, sdkSecret, topic, password = "") {
                    let signature = "";
                    // try {
                    const iat = Math.round(new Date().getTime() / 1000);
                    const exp = iat + 60 * 60 * 2;

                    // Header
                    const oHeader = { alg: "HS256", typ: "JWT" };
                    // Payload
                    const oPayload = {
                        app_key: sdkKey,
                        tpc: topic,
                        pwd: password,
                    // Sign JWT
                    const sHeader = JSON.stringify(oHeader);
                    const sPayload = JSON.stringify(oPayload);
                    signature = KJUR.jws.JWS.sign("HS256", sHeader, sPayload, sdkSecret);

                    return signature;

Also, I have tried to generate signature by using Heroku app.

But all the time I receive the following error: This account does not exist or does not belong to you

The issue is resolved. The problem was that by mistake Meeting SDK account was used.
Please make sure that you enter billing info while signing up for Video SDK account.

Thanks for sharing the solution @pavloshchur ! :slight_smile:


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