Video SDK: This account does not exist or does not belong to you

Video SDK Web
1

I have created Video SDK account by using this link.

The code which I use for signature generation:

                <script src="https://cdnjs.cloudflare.com/ajax/libs/jsrsasign/8.0.20/jsrsasign-all-min.js"></script>

function generateVideoToken(sdkKey, sdkSecret, topic, password = "") {
                    let signature = "";
                    // try {
                    const iat = Math.round(new Date().getTime() / 1000);
                    const exp = iat + 60 * 60 * 2;

                    // Header
                    const oHeader = { alg: "HS256", typ: "JWT" };
                    // Payload
                    const oPayload = {
                        app_key: sdkKey,
                        iat,
                        exp,
                        tpc: topic,
                        pwd: password,
                    };
                    // Sign JWT
                    const sHeader = JSON.stringify(oHeader);
                    const sPayload = JSON.stringify(oPayload);
                    signature = KJUR.jws.JWS.sign("HS256", sHeader, sPayload, sdkSecret);

                    return signature;
                }

Also, I have tried to generate signature by using Heroku app.

But all the time I receive the following error: This account does not exist or does not belong to you

2

The issue is resolved. The problem was that by mistake Meeting SDK account was used.
Please make sure that you enter billing info while signing up for Video SDK account.

3

Thanks for sharing the solution @pavloshchur ! :slight_smile:

-Tommy

4

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