Video Stops Rendering randomly on app relaunch

Video SDK iOS
1

Description
Local and Remote Participant Video stop rendering randomly on app relaunch.

Which iOS Video SDK version?
Using Zoom SDK version 2.1.0

To Reproduce
Steps to reproduce the behavior:

  1. Started Zoom Session Video of all participant is rendering on canvas.
  2. Leave session and relaunch app.
  3. this time canvas stops rendering video it displays with its background colour. even local participant video is not rendered but at the same time other side(Web) can see the video of local participant as well as other participant.

Smartphone (please complete the following information):

  • Device: [iPad (9th generation)]
  • OS: [iOS 18.1.1 (22B91)]
2

@dattatray.deokar I also faced the same issue and found that initializing the Zoom SDK in background mode causes video rendering to fail. I resolved this by adding a check to ensure the SDK is initialized only in the foreground, not in the background

3

I’m Initialising Zoom SDK in didFinishLaunchingWithOptions and cleaning it in applicationWillTerminate. Now moved logic in applicationDidBecomeActive but issue is still there.

4

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5

@dattatray.deokar @prashant.isavvy

Might be the same bug as No Video Output ZoomVideoSDK - please try out 2.1.10 once it’s released later this month.

Thank you for your patience,
Richard

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