Video stream rotated 90 degrees

Video SDK Web
1

I’m using Chrome Tools to emulate an iPhone, and the stream it is sending to other participants on the call is rotated 90 degrees

image
image1510×1740 131 KB

here is the problematic session ID: dOeKAlphTS6Y1B126tkl2w==

2

using most recent sdk version
“@zoom/videosdk”: “^2.2.5”,

3

Hi @nventurino

Thanks for your feedback.

Could you help test whether the rotation issue also occurs on a real device (iPhone)?

Thanks
Vic

4

This guide will most probably fix this error

5

the actual phone is fine. this only happens with the Chrome tools emulator on version 2.2.5. When I downgrade to web sdk version 2.2.0 , the issue goes away (emulator sends correct stream, not rotated). everything else is the same

6

Hi @nventurino

It is a known issue.

Due to discrepancies between the rotation behavior of video frames on Chrome emulator versus real devices, and the lack of a reliable way to detect whether the current environment is a Chrome emulator. We currently handle rotation as if it’s running on a real device by default.

We will improve this behavior in future versions.

Thanks
Vic