Video SDK Type and Version
2.2.10, Video Web SDK
Description
*A couple of users have been experiencing issues when trying to start the camera using startVideo. The startVideo did not have any virtual background associated with it. The error mentionest user forbidden capture but we have confirmed that appropriate permission has been granted for the camera. This has been tested on both WebRTC and WebAssembly and it seems like the issue is currently isolated to Firefox. The following session ids are of when the user experienced this issue: *
- 7+bShiTVTgOoC/uW7D1toQ==
- qGugdkVwQm2RdUpyiVFL2Q==
- 5D1YWkYlQTC4FX+Rnpy5xw==
Error?
{ “name”: “Error”, “message”: “Video loadedmetadata timeout 1”, “errorCode”: 6100, “type”: “VIDEO_USER_FORBIDDEN_CAPTURE” }