Voice is breaking while hosting talking to guests

We integrated websdk to join meeting from our website. for some of our website users it not working as expected. they could not here the voice of host properly. some words are missing when the host is talking. and they are facing this problem only when they join meeting from websdk but not from the installed desktop application.

Also they tried with multiple devices, browsers, and network changes. but still no luck.

May I know what can be the reason for this?

Thank You,

Hey @kishan,

Can you please fill out the post template so we have enough information to debug the issue? :slight_smile:

A clear and concise description of what the question is.

The full error message or issue you are running into.

Which version?
Knowing the version can help us to identify your issue faster.

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. Go to ‘…’
  2. Click on ‘…’
  3. Scroll down to ‘…’
  4. See error

If applicable, add screenshots to help explain your problem.

Smartphone (please complete the following information):

  • Device: [e.g. iPhone6]
  • OS: [e.g. iOS8.1]
  • Version: [e.g. 22]
  • Browser:[e.g. Chrome]

Additional context
Add any other context about the problem here.


This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.