There is no sound when joining a meeting in the iPhone or iPad browser

During the debugging of Web SDK, iPhone or iPad joined the meeting using the browser, but the voice of the other party could not be heard when the other party shared the meeting, prompting that the browser needs to be changed. After the change, the situation of the browser is the same, and the Android device is normal. May I ask how to deal with this problem

Hi @380076857 ,

Could you clarify which version of video web SDK you’re experiencing this please and if there are any console errors you see when the iphone or ipad users joined?

Please see here for browser support for video web sdk: Zoom Video SDK for Web

sdk2.5 , They are all prompting to change the browser