Waiting room delay:
Meeting SDK Type and Version
Npm Library @zoom/meetingsdk and version is 3.11.2
Description
We are observing a delay of 8 to 10 secs for the host to get the admit option after the attendee joins, when having waiting room configuration enabled in our meeting, also when the attendee joins in the video appears after 3 to 4 secs.
Error?
The delay of 8 to 10 secs for the host to get the admit attendee option and also when attendee joins there is a delay in host seeing the attendee, there is a black screen appearing for few secs and then the video rendering starts.
Troubleshooting Routes
1. Enabled Shared Array Buffer, also verified in browser console using typeof SharedArrayBuffer === ‘function’
2. Checked for the network connectivity issues
How To Reproduce
Steps to reproduce the behavior including:
1. Using API create a meeting having waiting room enabled
2. The attendee should join first using meeting SDK
3. Then the host joins using meeting SDK
4. There should be a delay of 8 to 10 secs for the host to get an option to admit the attendee waiting in the waiting room.
5. Once the host gets the option and admits the attendee, the attendee when joins with video switched on the host won’t be able to immediately see the attendee’s video there is a delay of 3 to 4 secs before the video appears in host’s screen.